Dr DAVID J CROSSLEY

Experience in Energy issues 1975 to 2007

Updated June 2008

1975-80

Postgraduate Research Scholar at Griffith University, Brisbane, Australia.  Pioneered the introduction to Australia of social science research on energy policy and consumer energy conservation behaviour.  Carried out three research projects partly funded by the Commonwealth (federal) Government:

  the first study in Australia of the social factors affecting energy use and conservation in the home (based on a large scale social survey in Brisbane using a mailed questionnaire);

  the first major review in Australia of the procedures used by governments for energy policy formulation;

  a study of the relationships between energy use and human lifestyles.

1976

Co-founded the Smallternatives Working Group, a community group in Brisbane which encouraged householders to save energy in their homes.  This group published the first guide to household energy saving in Australia at least two years before similar guides were published by governments and energy suppliers.

1979

Published a seminal paper on the role of popularisation campaigns in energy conservation in the prestigious international journal Energy Policy.  Download paper.

1979

Consultant to the (then) Energy Authority of New South Wales, Sydney.  Provided advice on energy policy and energy conservation publicity campaigns directed to householders.

1979

Advised the advertising agency Foote, Cone & Belding on a bid to develop a communications strategy for the Commonwealth (federal) Government’s National Energy Conservation Programme.

1980-83

Senior Research Fellow at Monash University, Melbourne.  Initiated and managed three research studies funded by the Commonwealth (federal) Government through the National Energy Research, Development and Demonstration Council:

  carried out a small-scale social survey in Melbourne using personal interviews to identify barriers to energy conservation experienced by householders from various socio-economic backgrounds which could be addressed through government policy;

  in conjunction with CSIRO Division of Building Research, carried out a large-scale social survey in Melbourne using personal interviews to investigate why different households adopt particular patterns of energy-using behaviour and to predict the likely outcomes of implementing specific energy conservation policy measures;

  in collaboration with the Municipal Association of Victoria, developed the first set of energy conservation guidelines for local government produced in Australia.

1981-82

Correspondent on energy issues for Search - the journal of the Australian and New Zealand Association for the Advancement of Science.

1982

Contributed to the Sunday Ebbot Energy Project of the Australian Conservation Foundation which developed an energy efficiency scenario for the State of Victoria, Australia.  Responsible for the development of forecasts of energy use and energy conservation in the residential sector in Victoria.

1982-83

Advised the Electricity Supply Department of Brunswick City Council, Melbourne on the establishment and operation of a community business enterprise.  The business employed and trained previously unemployed people to thermally insulate the homes of low income households, thereby reducing household energy bills.  The enterprise achieved three inter-related objectives:

  to provide employment and training opportunities for previously unemployed people;

  to increase the thermal efficiency of the housing stock, therefore reducing energy use;

  to improve the living conditions of disadvantaged people.

Following the successful establishment of the Brunswick enterprise, similar projects were established in other Victorian areas and in New South Wales.

1982-84

Australian representative on a major international comparative study of energy conservation policies and programs carried out by the Science Center of Berlin with funding from the European Commission.  Carried out a review of energy conservation policies and programs in Australia for the study.

1983

Prepared a series of booklets on energy efficiency in local government for the Commonwealth (federal) Government Department of Resources and Energy.  The booklets were published in 1986 and distributed to all local government councils in Australia.

1983-87

Energy planner for the State Government of Victoria, Australia, responsible for policy and programs across all energy forms, including establishing a State-wide energy planning program.  Major achievements included:

  established processes for formulating comprehensive statements of Government energy policy;

  carried out the review and co-ordination of energy policy across all Victorian Government agencies and in liaison with the Commonwealth (federal) Government;

  achieved the integration of energy policy with other Government policies.

This work was complex and required a high level of expertise in policy analysis and substantial negotiating skills.  At times, the work involved daily interaction with the office of the Minister for Minerals and Energy and with the senior managements of major energy utilities plus negotiations with political parties and community groups.

1984-87

Executive editor for Energy Forum a newsletter on energy policy published by the Victorian Government.

1985

Developed a major energy policy statement Victoria’s Energy: Strategy and Policy Options for the Victorian Government.

1985

Managed the development of a detailed, disaggregated analysis of energy supply and end use in Victoria.  This was the first time in Australia that such a detailed disaggregated analysis had been attempted for all economic sectors.

1986

Responsibility expanded to include the management of the Victorian Government’s energy efficiency, energy information and energy bill payment assistance programs.  This included oversighting the Government’s Energy Information Centre and the Home Energy Advisory Service which carried out energy efficiency retrofitting of the dwellings of low income households.

1987

Appointed to direct all energy programs in Victoria and to maintain a strategic overview in relation to State-wide energy policy and planning.

1988

Advised Brunswick City Council, Melbourne on negotiations with the State Government of Victoria about a new agreement concerning Council’s franchise to distribute electricity.

1988

Carried out a review of electricity use by Melbourne City Council and provided recommendations on energy efficiency measures which could be adopted by the Council.

1989

Consultant on energy efficiency to local government and energy end-use customers in Melbourne and Sydney, Australia.

1990-96

Senior executive responsible for demand-side management policy and program development in Pacific Power, which was then the monopoly electricity generator and transmission network service provider in the State of New South Wales, Australia.  Oversighted and managed many demand-side management and energy efficiency projects, including:

  developed demand-side management and energy efficiency policy and strategy for the 1992 and 1994 Pacific Power corporate strategic plans;

  oversighted the development and implementation of several demand-side management programs carried out jointly by Pacific Power and various NSW electricity distributors;

  provided advice on the potential impact of demand-side options on the augmentation of the Pacific Power transmission system;

  acted as Pacific Power official media spokesperson on demand-side management and energy efficiency, undertaking interviews for the print and electronic media, including talkback radio.

1991-92

Oversighted the design and implementation of two major load research studies, carried out by Pacific Power in collaboration with the NSW electricity distributors.  The Customer Energy Needs Assessment study carried out detailed energy audits of major industrial sites throughout NSW.  The Residential Energy Use study installed meters in residential dwellings throughout NSW which recorded energy use for individual end-use services over a 12 month period.

1991-93

Executive editor for On Demand, a newsletter on demand-side management published by the Electricity Supply Association of Australia.

1992

Chairperson of the Demand Management Committee of the Electricity Council of New South Wales.  Developed a five year demand-side management strategy for the NSW electricity supply industry.

1992

Wrote the sections on demand-side management in the National Grid Protocol, the original design for the competitive electricity market in Australia published by the (former) National Grid Management Council.  Developed criteria for evaluating demand-side management options in the competitive electricity market.

1993

Initiated and managed a consultancy study on overcoming barriers to electricity utility promotion of end-use energy efficiency for the Electricity Supply Association of Australia.

1993-95

Convenor of the Demand Management and Energy Efficiency Committee of the Electricity Supply Association of Australia.  Edited the ESAA demand-side management newsletter On Demand.

1993-95

Co-ordinated the development of national policy on demand-side management and energy efficiency in the competitive electricity market in Australia, working on behalf of the (former) National Grid Management Council, the (former) Australian and New Zealand Minerals and Energy Council and the Electricity Supply Association of Australia.

1994

Member of the Integrated Resource Planning Working Group of the (former) Australian and New Zealand Minerals and Energy Council (now the Ministerial Council on Energy) which managed the preparation of the report Least Cost Energy Services for Australia.

1994

Edited the report Demand Management Opportunities in the Competitive Electricity Market published by the (former) National Grid Management Council.

1994

Initiated a consultancy study on expanding the provision of energy services to customers by electricity utilities and developed a proposal for Pacific Power which lead to a major increase in energy services provision.

1994

Executive Producer for a promotional video for Pacific Power Energy Services, an energy technology advisory centre.

1994-96

Represented Australia on the Executive Committee of the Demand Side Management Programme of the International Energy Agency and on the Inter-Utility Demand-side Management Liaison Group of the Asia‑Pacific Economic Co‑operation forum (APEC).

1995

Responsibilities expanded to include the position of Manager, Public Affairs for Pacific Power, with responsibility for maintaining the profile and positioning of the business during the development of the Australian National Electricity Market.

1995-96

Appointed as a consultant to the State Government of New South Wales, Australia, undertaking a range of tasks, including:

  provided advice on environmental aspects of the restructuring of the New South Wales electricity industry;

  negotiated on behalf of the New South Wales Treasurer and Minister for Energy the amendments to the Electricity Supply Bill which led to the imposition of environmental licence conditions on electricity retailers and distributors in the New South Wales competitive electricity market;

  chaired the working group which recommended to the New South Wales Treasurer and Minister for Energy the establishment of the Sustainable Energy Development Authority (SEDA) with a mandate to reduce greenhouse gas emissions through promoting energy efficiency and increased use of renewable energy;

  advised on the drafting of SEDA’s enabling legislation and set the initial goals and objectives for the commercial operation of SEDA,

  acted as Executive Director of SEDA for the first three months of its existence.

1996

Adviser to the recently-appointed Executive Director of the Sustainable Energy Development Authority.  Provided advice on all aspects of SEDA’s work.  This included representing SEDA in the development of guidelines for the environmental licence conditions imposed on electricity retailers in the New South Wales competitive electricity market.  These guidelines led to the establishment of greenhouse gas emission benchmarks for electricity retailers and requirements for electricity distributors to include consideration of demand management in their network planning;

1996-2001

Project Manager for the State Government of New South Wales, Australia for the corporatisation of the Snowy Mountains Hydro-electric Authority.  This was a highly complex project management task comprising numerous sub-projects covering a broad range of disparate issues, including: resources management, electricity industry reform, water industry reform, land use planning, environmental remediation, industrial relations, financial analysis, company structure and governance, and inter‑governmental relations.  Led the NSW Government team which successfully completed complex negotiations with Victorian, Commonwealth and South Australian officers across all these issues.  Represented the NSW Government in successfully negotiating a major ground-breaking intergovernmental agreement to provide increased water flows to improve the environmental condition of the Snowy River.  On occasions, during the Snowy corporatisation project, reported directly to the NSW Treasurer, Hon Michael Egan and the NSW Special Minister of State, Hon John Della Bosca.

1997-2000

Project Director for a multi-national research project developing policy, regulatory and market mechanisms for promoting demand-side management and energy efficiency in restructured electricity industries.  This project was funded by 13 individual countries and the European Commission through the Demand Side Management Programme of the International Energy Agency.  Initiated the project and was responsible for determining the work program and the overall management of the project, including managing the work of seven contractors in various locations in Europe, North America and Australia.  Wrote the final report for the project.  Project website.

1998-99

Contributed to the development of the first edition of a Demand Management Code of Practice which requires all electricity distributors in NSW to consider demand management options as alternatives to network augmentation when planning the development of the distribution network.  Represented the Department on an electricity industry working group which oversighted the development of the Code.  Responsible for managing the writing of successive drafts of the Code.  Download Code

1999-2000

Managed the preparation of two annual reports on the greenhouse gas emissions resulting from electricity sold in New South Wales by the electricity retailer Powercor, and strategies for reducing these emissions.  These reports were required under the environmental conditions of Powercor’s NSW electricity retailer licence. Reports prepared for 1999 and 2000.

2001

Carried out a small project for the Tokyo Electric Power Company identifying existing activities in education and training about solar photovoltaic technologies at the household level in Pacific Island countries.

2001-02

For the New South Wales Minister for Energy, carried out a statutory review of the Act of the NSW Parliament which established the Sustainable Energy Development Authority and which governed its activities.  The purpose of the review was to advise the Minister whether the policy objectives of the Act remained valid five years after it was passed by Parliament and whether the provisions of the Act were still appropriate to achieve those objectives.  Such statutory reviews are required to be undertaken five years after the date of assent to each NSW Act of Parliament.  Download report.

2001-02

Carried out a study of societal demand management for the New South Wales Independent Pricing and Regulatory Tribunal (IPART).  The report of the study comprised a survey of current activities in Australia and overseas to promote demand-side management, energy efficiency and renewable energy, including the development of trading schemes for greenhouse gas emission reductions and carbon sequestration.  The study formed part of the Inquiry into Demand Management which IPART carried out for the NSW Government.  Download report.

2002

Senior Expert for a project for the Ministry of Industry, Government of Vietnam, funded by the World Bank.  The project developed the framework and procedures for a proposed pilot commercial energy efficiency program in Vietnam, including designing the overall program, strategies and approaches, business plan and business models, institutional and financial arrangements, technical parameters, flow of funds, application procedures, conditions for grant use and training requirements.

2002

Contributed to a feasibility study of the value of carbon sinks carried out by ERM Energy Australia for the Department of Defence which has an extensive portfolio of land holdings in Australia.  The project identified the sites which may present opportunities for carbon sinks, conducted a desktop study into the scope for both existing and new sinks, identified the opportunities to obtain value from carbon sinks and assessed the feasibility of establishing new sinks.

2002

Contributed to a study of approvals and incentives for renewable energy projects carried out by ERM Energy Australia for the Western Australian electricity utility, Western Power.  The study identified processes for obtaining relevant approvals and licences to construct, connect and operate renewable energy projects; Government incentives, programs and policies for renewable energy that may improve project feasibility; and ways of addressing impediments to renewable energy projects.

2002

For the New South Wales Sustainable Energy Development Authority, reviewed the methodologies used by SEDA to plan its activities to reduce greenhouse gas emissions through promoting energy efficiency and increased use of renewable energy.  Carried out a survey of SEDA program managers to identify the indicators used to measure the performance of SEDA programs.  Recommended improvements to SEDA’s performance measurement processes and indicators.

2002

For the New South Wales Ministry of Energy and Utilities, reviewed the performance and outcomes of the Sustainable Energy Research and Development Fund and assessed the extent to which the Fund was achieving its objectives.  Recommended the most effective location for the administration of the Fund.

2003

For the Photovoltaic Power Systems Programme of the International Energy Agency, led an international working group which developed a work plan for a multi-national study of large scale grid-connected photovoltaic power systems in the urban environment.  The purpose of the study is to enhance the opportunities for large-scale application of grid-connected photovoltaics in the urban environment as part of an integrated approach that maximises building energy efficiency, use of solar thermal and photovoltaics.  The study is sponsored by 11 individual countries who are members of the PVPS Programme.  Project website.

2003

Provided advice to the New South Wales Independent Pricing and Regulatory Tribunal (IPART) on the implementation of the NSW Government’s Greenhouse Gas Reduction Scheme, focussing on the demand-side abatement component of the Scheme.  Tradeable NSW Greenhouse Abatement Certificates can be created through demand side abatement activities including: increasing the efficiency of electricity consumption; reducing greenhouse gas emissions through fuel substitution to and from electricity; and reducing emissions from on-site electricity generation.  Developed processes for the accreditation of Abatement Certificate Providers for demand side abatement, assessed initial applications for accreditation, and prepared accreditation case studies.  Also responsible for facilitating a stakeholder workshop and developing educational material.

2003

For the New South Wales Sustainable Energy Development Authority, reviewed all investments in the development and commercialisation of sustainable energy technology undertaken by SEDA since its establishment in 1996.  Recommended actions to increase the effectiveness of SEDA’s investments in achieving their objectives.

2003

Contributed to the development of a Waste to Energy Guide which was intended to increase the awareness and understanding of opportunities for waste to energy applications amongst key decision makers.  The primary target audience for the Guide was local authorities throughout Australia, including local councils and water, sewerage and waste authorities.  The development of the Guide was funded by a grant from the Australian Greenhouse Office to the Business Council for Sustainable Energy.  Download Guide.

2003-04

Carried out a review of local and international activities in demand‑side management applicable to electricity networks for the electricity distributor EnergyAustralia, the transmission network operator TransGrid and NSW Department of Infrastructure, Planning and Natural Resources.  This type of DSM may relieve constraints on electricity distribution and transmission networks and therefore provide alternative options to network augmentation.  The results of the review will contribute to the Demand Management and Planning Project which is investigating the potential for reducing the demand for electricity in the inner metropolitan Sydney region in order to defer or avoid the need for expansion of the electricity network infrastructure.  Download report.

2003-04

Managed a consultant team preparing a market and technology Roadmap for the Australian solar photovoltaic industry for the Business Council for Sustainable Energy, funded by AusIndustry.  This included developing and managing an industry consultation process to determine the content of the roadmap document.  The roadmap provides a guide to the development of the Australian solar PV industry in relation to both domestic and export markets, ensuring appropriate Australian ownership of the technology and promoting a sound commercial strategy.  Download Roadmap

2003-2004

For the New South Wales Department of Energy, Utilities and Sustainability, managed a consultant team that developed proposals to improve the arrangements for connecting small photovoltaic (PV) systems to the NSW electricity network.  Investigated the current arrangements for the connection of small PV systems.  Worked with representatives of the solar and electricity industries in NSW to identify the major issues causing problems with the current arrangements and proposed improved arrangements for overcoming these problems.

2004

For the New South Wales Department of Energy, Utilities and Sustainability, carried out a review of funding options for sustainable energy projects and recommended mechanisms whereby DEUS could provide funding.

2004

For the electricity distributor EnergyAustralia, the transmission network operator TransGrid and NSW Department of Infrastructure, Planning and Natural Resources, developed the scopes of works for four studies as part of the Demand Management and Planning Project which will investigate opportunities for demand management measures to achieve peak load reduction in the inner Sydney region.  Also contributed to the development of a methodology for assessing peak electricity demand and identifying opportunities for peak load reduction at customer sites in the inner Sydney region with demand greater than 5MVA.

2004

For the national electricity utility, Electricity of Vietnam, developed proposals for regulatory incentives which could be introduced in Vietnam to encourage the implementation of electricity demand-side management measures.  This project was funded by the World Bank.

2004 and continuing

Project Director for a multi-national research project developing methods for utilising demand-side management as an alternative to augmenting electricity networks by building ‘poles and wires’.  The project is identifying and developing a wide range of DSM measures which can be used to relieve network constraints, including:  energy efficiency, fuel switching, demand response, direct load control, interruptibility, load shifting, distributed generation, power factor correction and pricing initiatives.  This project is funded by seven individual countries through the Demand Side Management Programme of the International Energy Agency.  Project website.

2005

Engaged by the New South Wales Department of Energy, Utilities and Sustainability as NSW Program Manager for the Solar Cities programme with responsibility for developing a NSW Government support package for the programme.  Through the Solar Cities programme, the Australian Government is providing $75 million to support a significant penetration of solar technologies, electricity load management processes, innovative pricing arrangements, smart metering equipment and energy efficiency into existing and new residential buildings and commercial/industrial sites.  As NSW Program Manager, assisted 21 potential consortia in NSW to determine whether they should submit Expressions of Interest for a Solar Cities project.  Provided detailed advice to the seven consortia that eventually prepared detailed EOIs.  Established a database of potential suppliers of goods and service to NSW Solar Cities projects.

2005

Engaged by the Commonwealth (federal) Department of Industry, Tourism and Resources to develop a case study of Thailand’s Energy Efficiency Revolving Fund that:  outlined the design of the Fund;  described how the Fund was implemented;  provided insights into the impact of the Fund;  and considered whether there were any best practices and lessons learned that could be shared with the other member economies of the Asia Pacific Economic Cooperation forum (APEC).  The Case Study was developed for the APEC Energy Working Group and provided an important contribution to informing policy and program formulation within APEC member economies.  Download report.

2005-06

Engaged by the Commonwealth (federal) Department of Industry, Tourism and Resources as the Australian representative for an international project on market failures in energy efficiency.  The project carried out an in-depth analysis of a selection of specific barriers and market failures that create the inefficient use of energy by end users.  The project was coordinated by the International Energy Agency and participating countries were:  Australia, Japan, the Netherlands, Norway, Portugal and the USA.  Download report.

2005-07

Engaged on a part-time basis by the International Secretariat of the Renewable Energy and Energy Efficiency Partnership to provide advice on energy efficiency.  REEEP is an international organisation funded by national governments and the private sector that structures policy initiatives for clean energy markets and facilitates financing for sustainable energy projects, particularly in developing countries.  Responsibilities included:  developing REEEP position papers; assessing applications for REEEP funding; identifying opportunities for action by REEEP; representing REEEP at regional and international meetings; and developing and expanding the REEEP contact network.

2006

Engaged by the NSW Department of Commerce and Sydney Catchment Authority to assess compliance against the principles of ecologically sustainable development of a proposal to increase the water transfer capacity from the Shoalhaven River to the Sydney water supply system.

2006

Engaged by the Sydney Olympic Park Authority to carry out an independent peer review of the Brighter Future Solar City bid.  The Brighter Future Solar City Consortium was selected to submit a Detailed Business Case for a project in the Australian Government’s Solar Cities programme.

2006

Engaged by the Demand Side Response Working Group of the Ministerial Council on Energy to manage a consultant team carrying out a study of policy options for demand side response in the Australian National Electricity Market.  Personally completed a study that identified low cost load control technologies and recommended options for increasing the market uptake of these technologies to assist consumers in managing their energy demand.  Download presentation.

2006

Engaged by the electricity network businesses Ergon Energy, Energex and Powerlink to review selected network demand management programs undertaken in other parts of Australia and overseas and summarise insights from these programs that are relevant to the current situation of the Queensland electricity network.  The study formed part of a larger project carried out by CRA International to assist the network businesses to develop and implement effective network demand management initiatives aimed at delivering sustainable reductions in demand, particularly at peak times on the Queensland electricity network.

2006

For Sustainability Victoria prepared a report on sustainability policy objectives for the Victorian Government initiative to deliver advanced metering infrastructure (AMI) to all Victorian electricity consumers.  Reviewed the draft specifications for the AMI system and recommended variations to improve sustainability outcomes.  Metering rollout website.

2006

Engaged by a confidential private sector company to provide assistance with the development of a strategy for the client’s load management business that takes advantage of new opportunities and successfully deals with challenges arising from the advent of competitive wholesale electricity markets in Australia and New Zealand, together with the rapid development of new types of load control technologies.

2006

Engaged by a confidential public sector company to provide analysis of the drivers influencing climate change response, the key opportunities for the client to provide climate change response services, the types of services that the client could consider providing, where competition is already established, and what issues there are in entering the market for climate change response services.

2007

Reviewed all 250 projects carried out for the Energy Working Group (EWG) of the Asia Pacific Economic Cooperation forum (APEC) since its inception in 1990.  The purpose of this review was to document the current and historical project activities of the EWG with the aim of demonstrating to APEC Ministers and delegates how the project activities of the EWG contribute to achieving energy security with a lower environmental impact.  The final report from the review was tabled at the 8th Meeting of APEC Energy Ministers in Darwin in May 2007.  Download report.

2007

For the Total Environment Centre, funded by the National Electricity Consumers Advocacy Panel, carried out a review of advanced metering, including:  current progress on implementing advanced metering, regulatory incentives and tariff structures for advanced metering, platforms for enhanced load management, and greenhouse impacts of advanced meters.  The report also recommended elements to be included in a metrology framework for the Australian National Electricity Market.  Download report.

2007

Engaged by Sustainability Victoria to carry out a review of the Victorian Government’s Renewable Energy Support Fund (RESF), including:  reviewing the design and development of RESF;  summarising the status, current and expected outcomes of the RESF;  evaluating the effectiveness of RESF in meeting its objectives;  identifying and reporting on the value of RESF;  and recommending improvements for a revised sustainable energy support program.

2008

Engaged by the NSW Department of Commerce and Sydney Catchment Authority to evaluate the greenhouse impact (as measured by carbon outputs) of various options under consideration for the project to increase the water transfer capacity from the Shoalhaven River to the Sydney water supply system.

2008

Engaged by the Secretariat of the Energy Working Group (EWG) of the Asia Pacific Economic Cooperation forum (APEC) to review the technical and/or policy development outcomes of a selection of the projects carried out under the auspices of the EWG.

2008

In conjunction with Energy Strategies Pty Ltd, engaged by the Department of Environment, Water, Heritage and the Arts to review the possible role of demand side management measures implemented by energy businesses in cost effectively reducing the carbon impact of the Australian economy.  The study included:  an overview of the main drivers of change in the Australian energy market over the past 20 years;  a history of the implementation of DSM programs by Australian energy businesses;  a description of the lessons learnt for Australia from international examples of energy efficiency programs implemented by energy businesses; and recommendations and future scenarios for the implementation of DSM measures by energy businesses in Australia.

2008-2010

Project Director for a multi-national research project that is investigating the potential contribution to mitigating greenhouse gas emissions that can be made by demand side management technologies and measures.  The project is also examining the extent to which emissions mitigation measures can provide benefits to electricity systems and identifying opportunities for funding DSM programs with revenue from trading emission reductions.  .  This project is funded by four individual countries through the Demand Side Management Programme of the International Energy Agency.  Project website.

Resume

List of Publications

Dr David J Crossley
Managing Director
Energy Futures Australia Pty Ltd
11 Binya Close
Hornsby Heights NSW 2077
Australia
Telephone:  + 61 2 9477 7885
Mobile:  + 61 411 467 982
Facsimile:  + 61 2 9477 7503
Email: crossley@efa.com.au